Customer: "Does this need Java?" (In reference to a WebEx session) Adam: "I'm not certain. Is it giving you an error?" Customer: "Yeah, it says that it requires Java. I'll download it real quick."
I could blog for days all the stupid things people have said to me on the phone when calling in for tech support. My favorite is when I ask them to click on start and they say "where is that?"- Or when you ask what operating system they have windows or macintosh and they say- it's a dell..... it's gray does that help?
2 comments:
Your patience far outweighs mine.
I could blog for days all the stupid things people have said to me on the phone when calling in for tech support. My favorite is when I ask them to click on start and they say "where is that?"- Or when you ask what operating system they have windows or macintosh and they say- it's a dell..... it's gray does that help?
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